Protection of consumers as users of air transport services – denied boarding of passengers and lost/damaged luggage

The contractual relations between the passenger-consumer who uses the air transportation service, as one contractual party, and the airline that provides this service, as the other contractual party, are applied as authoritative provisions:

  • Law on Obligation and Fundamentals of Ownership-Legal Relations in Air Traffic (“Official Gazette of RS”, No. 87/2011 and 66/2015),
  • The Montreal Convention, which the Law ratified on Confirmation of the Convention on the Unification of Certain Rules for International Air Transport (“Official Gazette of RS – International Agreements”, No. 38/2009) and
  • Law on Consumer Protection (“Official Gazette of RS”, No. 88/2021).

General rules of the Law on Obligation Relations (“Official Gazette of the SFRY”, no. 29/78, 39/85, 45/89 – decision of the USJ and 57/89, “Official Gazette of the SFRY”, no. 31/93, “Official Gazette of SCG”, No. 1/2003 – Constitutional Charter and “Official Gazette of the RS”, No. 18/2020) accordingly apply to all issues that are not regulated by the regulations mentioned above. Continue reading Protection of consumers as users of air transport services – denied boarding of passengers and lost/damaged luggage

Motor vehicle rental service (Rent a car)

A motor vehicle rental service is considered to be the rental of a motor vehicle category A and B without a driver (rent a car).

The conditions for providing the service of renting a motor vehicle without a driver (rent a car) are regulated by the provisions of the Law on Tourism (“Official Gazette of RS”, No. 17/2019).

Providers of motor vehicle rental services (rent a car)

Renting a motor vehicle (rent a car) can be performed by a company, another legal entity or an entrepreneur if it is registered in the appropriate register.

An association that performs the activity of renting a motor vehicle (rent a car) shall be obliged to enter that activity in the appropriate register. Continue reading Motor vehicle rental service (Rent a car)

Company seat and receiving mail

A company seat shall be the place and the address on the territory of the Republic of Serbia from which the company’s operations are managed and that has been determined as such by the memorandum of association, articles of association or general meeting’s resolution, i.e. by the decision of general partners or limited partners.

The resolution on the change of seat shall be rendered by general meeting, unless the memorandum of association, or articles of association provide otherwise.

The address of the company seat shall be registered in accordance with the registration act.

Mandatory elements of the address of the company’s seat

The latest amendments to the Law on Business Companies – the Law on Amendments to the Law on Business Companies (“Official Gazette of RS”, No. 109/2021) specified the mandatory elements of the address of the company’s seats. They established the obligation of companies to comply with this law’s provisions within one year from the date of entry into force, i.e. until November 27, 2022. Continue reading Company seat and receiving mail