Order

Law of the Contract and Torts

By the provisions of Articles from 749 to 770 of the Law of the Contract and Torts shall be regulated the notion of the contract of order, obligations of the person accepting the order and the orderer related to performing of order as well as the reasons for termination of the order.

By a contract of order the person accepting the order shall assume the obligation to the orderer to undertake specific transactions for his account. At the same time the person accepting an order shall be authorized to undertake such transactions.

The person accepting an order shall be entitled to remmuneration for his effort, unless otherwise provided by the contract or resulting from the nature of the mutual relations of the parties.

Persons Obliged to Respond to Offering an Order

One professionally engaged in performing other persons’ transactions, or in making public offers to perform such transactions, shall be bound, if unwilling to accept an offered order relating to such transactions, to notify without delay the other party thereof, otherwise he shall be liable for loss sustained by such party.

Obligations of the person receiving an order

Performing an Order as It Stands

A person accepting an order shall be obliged to perform the order in conformity with instructions received, and with the care of a good businessman, or head of household, while remaining within the limits of the order and, generally, taking care of the orderer’s interests which shall serve as his guidelines.

Should the person accepting the order consider that following the order according to instructions received would be harmful to the orderer, he shall draw his attention accordingly and request new instructions. Should the orderer fail to supply specific instructions concerning the job to be done, the person accepting the order shall, while being guided by the interests of the orderer, proceed as a good businessman or head of household, and should the order be without remuneration (free of charge), he shall proceed as he would with his own matters under the same circumstances.

Departures from Order and from Instructions

A person accepting an order may depart from the order and instructions accepted only in agreement with the orderer, and should it be impossible, due to shortage of time or some other reason, to demand the orderer’s consent, he may depart from the order and instructions only if, assessing all the circumstances, he is able to reasonably conclude that this is required in the interests of the orderer.

Should the person accepting the order exceed the limits of the order or depart from the instructions received, he shall not be considered as a person accepting an order, but as a manager without order, unless the orderer subsequently approve what was done by him.

Substitution

A person accepting an order shall perform the order personally.

He may entrust the performance of the order to another only after obtaining permission from the orderer, or if compelled by circumstances to do what he did. In such cases he shall be liable only for the choice of person substituting him and for the instructions communicated to such person. In remaining cases he shall be liable for the work of his substitute, and for accidental loss or damage to the object, which occurs with the person substituting him.

The orderer in each case may demand, directly from the substitute, the carrying out of the obligation in the order.

Rendering Account

A person accepting an order shall be obliged to render account of the transaction performed, while handing over to the orderer without delay everything he received on the ground of the affairs performed, regardless of whether what was received by him for the orderer was owed to the latter or not.

Submitting Reports

A person accepting an order shall be obliged, at the orderer’s request, to submit a report concerning the state of affairs, and render account even prior to the designated time.

Liability for Use of Orderer’s Money

If a person accepting an order uses for his own needs the money received for the orderer, he shall be bound to pay interest at the highest permitted contractual rate, counting from the day of use, and regarding other money owed and not handed over on time, he shall pay default interest, counting from the day he was obliged to hand the money over.

Joint Liability of Persons Accepting an Order

Should performing a transaction be entrusted by the same order to several persons to perform it jointly, they shall be jointly and severally liable for obligations in such order, unless otherwise stipulated.

Obligations of orderer

Advance Money

At the request by person accepting an order, the orderer shall be bound to pay to him a sum of money to cover anticipated expenses.

Reimbursement of Expenses and Assuming Obligations

An orderer shall reimburse a person accepting the order, even if his effort is not successful without his fault, all necessary expenses incurred by him in performing the order, together with interest from the day of expenditure. He shall be bound to assume the obligations of the person accepting the order while engaging on his own behalf in affairs entrusted to him, or shall disengage him from obligations in some other way.

Compensating Loss

An orderer shall compensate loss suffered by the person perorming the order through no fault of his own.

Level of Compensation

Unless otherwise stipulated, the orderer shall owe a usual amount of compensation and should there be no trade usage in this respect, he shall owe equitable amount

Payment of Compensation

Unless otherwise stipulated, the orderer shall be obliged to pay remuneration to the person accepting the order when his job is done.

Should the person accepting the order, without fault on his part, complete the order only partially, he shall be entitled to a proportionate part of the remuneration.

Should remuneration stipulated in advance be in obvious disproportion to services rendered, the orderer may request its reduction.

Right of Lien

In order to secure remuneration and recovery of expenses, the person accepting the order shall be entitled to acquire a lien over the orderer’s movables received under order, and over the sums of money he has collected for the account of orderer.

Joint Liability of the Orderers

Should several persons entrust the performance of an order to a person accepting the order, they shall be jointhy and severally liable to him.

Termination of order

Withdrawing from Contract

An orderer may withdraw from a contract. In case of withdrawing from a contract providing for compensation to the benefit of the person accepting the order, the orderer shall be obliged to pay to the latter a corresponding part of compensation, as well as redress loss sustained by him due to withdrawing from the contract – should there be no wellgrounded reasons.

Cancellation

A person accepting an order may cancel it by his own choice, but not at a bad time. He shall be obliged to redress the loss to the orderer, if sustained by him because of cancellation of the order at a bad time, unless well-grounded reasons existed for cancellation.

The person accepting the order shall be obliged to continue, after the cancellation, with performance of the transactions not permitting postponement, until the orderer becomes able to take care of them.

Death, Termination of a Corporate Body

An order shall be terminated by the death of a person accepting it.

Successors of the person accepting the order shall be obliged to notify the orderer of his death without delay, and to take measures necessary for protection of orderer’s interests, until he becomes able to take care of them himself.

An order shall be terminated by death of the orderer only if so provided in the contract, or if the person accepting the order accepted it because of his personal relations with the orderer. In such case the person accepting the order shall be obliged to continue with the entrusted transactions, to prevent eventual loss for the successors, until they become able to take care of them.

If either the orderer or the person accepting the order is a corporate body, the order shall come to an end on the termination of such corporate body.

Bankruptcy, Loss of Business Capacity

An order shall be terminated on the bankruptcy of the orderer or person accepting the order, or if either of them loses business capacity.

Moment of Termination of Order

If the orderer repudiates the contract, or in the case of his death or bankruptcy, or if he completely or partially loses business capacity, the order shall come to an end at the moment the person accepting the order becomes aware of the event causing the termination of order.

Should written authorisation be issued to the person accepting the order, he shall be bound to return it after the termination of the order.

Exceptions

Should an order be given to enable the person accepting it to achieve fulfilment of some of its claims against the orderer, the orderer shall not be entitled to withdraw from the contract, and the order shall not come to an end by death or bankruptcy of either the orderer or the person accepting the order; nor shall it come to an end should one of them be deprived, entirely or partially, of business capacity.

Read more:
General rules of fulfilment of obligations »
Issuing a payment order »
Doing business without order or authority »

Your comment

Your email address will not be published. Required fields are marked with an asterisk .

Companies Act

Acquisition and disposal of high-value assets

The concept of acquisition and disposal of high-value assets, the procedure for acquisition, i.e. disposal of high-value assets, as well as the consequences of breaching provisions on the disposal of high-value assets, are regulated by the provisions of Articles 470 to 473 of the Companies Act. The cited provisions of the Companies Act apply to…
More info »
Law on Resolving Conflicts of Laws with the Regulations of Other Countries

Conditions for the recognition and enforcement of a foreign court judgment in the Republic of Serbia

A foreign court judgment takes legal effect in the Republic of Serbia after the recognition procedure has been completed by the competent authorities of the Republic of Serbia. The procedure for the recognition and enforcement of foreign court judgments shall be conducted in accordance with: a bilateral treaty, where the procedural rules are contained in…
More info »
Law on Endowments and Foundations

Establishment of endowments and foundations

The Law on Endowments and Foundations (“Official Gazette of the Republic of Serbia”, No. 88/2010, 99/2011 – other law and 44/2018 – other law) (hereinafter: the Law on Endowments and Foundations) regulates the establishment and legal status of endowments and foundations, their assets, internal organisation, registration and deletion from the register, activities, status changes, supervision…
More info »
Employment Act

Contract with a director who is a foreign national

In certain specialised industries that are focused on international or specific foreign markets, companies often choose to appoint a foreign national to the position of director. Some of the most common questions that arise when making this decision include: Can I freely decide whether the director will be a domestic or foreign national? What are…
More info »
Law on Healthcare

Mandatory conditions for registering a polyclinic

A polyclinic, as a form of private practice, is established in accordance with the Law on Healthcare (“Official Gazette of RS”, nos. 25/2019, 92/2023 – authentic interpretation, and 29/2025 – Constitutional Court decision – hereinafter: the Law on Healthcare) for at least two different fields of medicine or dental medicine. In addition to the provisions…
More info »
Law on Foreigners

Temporary residence in Serbia based on family reunification

Temporary residence in Serbia based on family reunification allows foreign nationals to legally reside in the Republic of Serbia together with their family members. This type of residence is of particular importance because it protects the right to family life, recognised both by domestic legislation and international standards, and helps prevent families from being separated…
More info »
Patent Law

Recognition of the right of priority in the application for invention protection

The recognition of the right of priority in the application for invention protection is determined in the procedure conducted by the Intellectual Property Office of the Republic of Serbia, as the competent authority, in accordance with the provisions of the Patent Law (“Official Gazette of RS”, no. 99/2011, 113/2017 – other law, 95/2018, 66/2019 and…
More info »
Law on Strong Alcoholic Beverages

Legal requirements for the production of strong alcoholic beverages

In the positive law of the Republic of Serbia, the production and trade of strong alcoholic beverages are regulated by: The Law on Strong Alcoholic Beverages (“Official Gazette of the RS”, No. 92/2015), The Law on Food Safety (“Official Gazette of the RS”, Nos. 41/2009 and 17/2019), The Law on Trade (“Official Gazette of the…
More info »