Online store

Electronic commerce and electronic business in the Republic of Serbia are subject to regulation:

  1. Law on Trade (“Official Gazette of RS”, No. 52/2019)
  2. Law on Electronic Commerce (“Official Gazette of RS”, No. 41/2009, 95/2013 and 52/2019)
  3. Law on Consumer Protection (“Official Gazette of RS”, No. 88/2021)
  4. Law on Personal Data Protection (“Official Gazette of RS”, No. 87/2018)
  5. Law on Electronic Document, Electronic Identification and Trust Services in Electronic Business (“Official Gazette of RS”, No. 94/2017) and
  6. other laws.

National regulations apply to the organization and operation of:

  • domestic economic entities (B2G, B2B) as well as on
  • contractual relations between domestic consumers and traders (B2C).

Continue reading Online store

Procedure of mediation in resolving disputes

The Law on Mediation in Dispute Resolution (“Off. Herald of RS”, No. 55/2014) regulates the notion, principles, procedure and legal effect of mediation in resolving disputes, requirements for carrying out mediation, rights and duties of a mediator and training program for mediators.

Mediation is understood to mean any procedure, regardless of the name, whereby the parties voluntarily seek to settle their dispute through negotiation, with the assistance of one or several mediators, who assist the parties in reaching an agreement.

Mediation is applied in disputes wherein the parties may freely dispose of their claims, unless other law stipulates exclusive jurisdiction of a court or other authority, regardless of whether it is carried out before or after instituting court proceedings or other proceedings. Continue reading Procedure of mediation in resolving disputes

Procedure for issuance, extension, revocation and cessation of validity of work permit for foreigners in Serbia

The procedure of issuance, extension, revocation and cessation of the validity of a work permit for foreigners in Serbia shall be regulated by the provisions of the Foreign Nationals Employment Act (“Off. Herald of RS”, Nos. 128/2014, 113/2017, 50/2018 and 31/2019).

The organization competent for employment affairs, performing such activities as entrusted activities following the law governing general administrative procedure, issues decisions in the procedure of issuance, extension, revocation and cessation of the validity of a work permit unless specific issues are regulated otherwise by the Foreign Nationals Employment Act (“Off. Herald of RS”, Nos. 128/2014, 113/2017, 50/2018 and 31/2019) or the act governing the residence of foreign nationals.

The organization competent for employment affairs keeps the record of data relevant to the issuance of decisions under the Foreign Nationals Employment Act (“Off. Herald of RS”, Nos. 128/2014, 113/2017, 50/2018 and 31/2019), per the principles of protection of personal data, efficacy, efficiency, conscientiousness, and responsibility.

The territorially competent organizational unit of the organization qualified for employment affairs, as defined by articles of association, rules in the first instance in the procedure for the issuance, extension, revocation and cessation of the validity of a work permit and an appeal may be lodged against the decree which was ruled in the first instance. The minister competent for employment affairs issued the final decree on the appeal. An administrative dispute may be instituted against the final decree in accordance with the law. Continue reading Procedure for issuance, extension, revocation and cessation of validity of work permit for foreigners in Serbia